Device and Telecom Expense Management for Enterprise and Government

Increase visibility and optimise spend. Aggregate carriers, MSPs, devices and billing data in one platform.

Trusted to manage and report on over 600k services and 500k devices.

Eliminate:

  • Wasted manual tasks in finance and IT
  • Unstructured ordering and approval processes
  • Fragmented billing and device information
  • Time-consuming month-end reporting
  • Lack of accountability for Users and Cost Centres

Benefit from:

  • Efficient device and billing management in one place
  • Integration with internal HR & Finance systems, Carriers and MSPs
  • Improved information and reporting
  • Cost reduction through optimisation of spend on devices and services
  • Syncing of your UEM environment with your carrier billing

CONNECT is your all-in-one platform to better manage mobile devices and telecom expense.

Streamlined device & service ordering

Simplify your mobile device, service and accessory ordering with organisation tailored catalogues and workflow integration with your provisioning MSP. Achieve unparalleled control over your procurement process.

Device & service lifecycle management

Better manage device assets and telecom expense in one place in context of your organisation. Assign, allocate, order and cancel, report.

Aggregation of carrier billing

Bring all your telecom carrier billing and service data together in one place for consolidated analysis and reporting.

Mapping of UEM data to billing data

Synchronizes UEM user, service and device relationships with your carrier billing… so TEM data is always up to date for invoice assignment and allocation.

Seamless integration

Through an API led platform, integrate your internal processes and reporting needs with the data in Connect.

Powerful billing analysis

Analyse billing accounts prior to paying. Understand monthly movements and variances. Highlight billing issues to action on.

Proactive reporting

Report on devices and service cost allocations by User, Cost Centre and Line Manager. Automate reports and drive accountability into the organisation. Empower finance with ready to upload GL Reports of the months billing.

Dedicated AU support

Support your finance, IT and admin teams with local CSM managers. Fast resolution of issues and ongoing platform training and support.

Unrivalled security

Connect your data in a single secure platform. Australia’s most modern TEM platform designed with best practice data and security controls on the latest applications. ISO 27001 compliant and audited annually by Cyber GRX.

See what CONNECT clients are saying

Reliable solutions, expert support—find out why businesses choose us.

"The partnership with Bluewater emerged as a significant change, offering a solution that not only led to significant cost savings but also became a reliable source of truth for service locations. The advanced reporting tools have elevated the way CFS communicates spending to stakeholders, ensuring transparency and accountability at every level."
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“Taking up Bluewater has meant financial and operational savings, leading to greater value for Melton City Council’s ratepayers.”
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“ROI is a hard one to calculate, because honestly I consider Bluewater invaluable now. What we have achieved through Bluewater thus far has changed the entire space forever”
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“Bluewater has enabled our organisation to gain much better visibility & control over our mobile ecosystem, while saving substantial staff time. Monthly reporting which used to take 2.5 days now takes only 15 mins! The portal is easy to use and has helped us identify over 60 redundant mobile services in the first 3 months, leading to further savings!”
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“I would recommend Bluewater which helped us significantly increase the accuracy and reduce the time to provide clear actionable reporting on our mobile fleet. It was taking me anywhere from a full day up to a week, but Bluewater helped drive this down to just 20 mins!”
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“I would recommend Bluewater in a heartbeat over our previous incumbent providers and related processes.”
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“Telstra has great technology and network, however dealing with a large organisation can be clunky. Bluewater streamlines the operational interface with Telstra and its partners and empowers us to better manage our mobile fleet. I love Bluewater. [It has] really changed my life.”
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“The platform makes managing our account with Telstra easier. Having granular visibility at my fingertips around services and billing removes frustration around administration tasks.
The Bluewater platform and Telestar-managed service offering has allowed me to optimise the account on an ongoing basis and significantly improve governance in our business. The service has provided a strong return on investment. I look at the Bluewater platform as an integral part of the managed service Telestar provides my business. To me, it’s all one.”
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Interested in seeing if our platform can deliver savings?

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Find out how Bluewater can help you save time and money to achieve a positive ROI.