Take control of your telecom expenses with our expertly managed solutions
At Bluewater Control, we understand that each organisation has unique requirements when it comes to managing mobile devices and telecom expenses. That’s why we’re excited to introduce our new Managed Service — an offering designed specifically for customers and channel partners seeking enhanced support to achieve better governance, cost visibility, and savings across their telecom spend.
Our new managed service provides the dedicated expertise of Bluewater Control’s Billing Relationship Analysts, who work closely with each client to create a custom solution tailored around the CONNECT platform to their specific needs. With a deep understanding of telecom expenses, our analysts help streamline workflows, validate costs, manage billing, and continuously optimize for cost efficiency.
What our managed service includes
Our professional service packages can be customised to provide
Maintenance of Tenant Cost Centre & Reporting Hierarchy
Keep your internal cost centre and reporting structure accurate and up-to-date for clear financial accountability.
Inventory Maintenance through MACS/Purchase File Uploads
Manage and maintain an accurate device and service inventory, even when the Bluewater ordering system isn’t in use.
Monthly Bill Validation Against Contractual Terms
Ensure monthly bills align with your contract terms and address any discrepancies early on.
Monthly Billing Commentary with Service Recommendations
Receive detailed insights into monthly billing, including recommendations for potential service adjustments.
Billing Query, Dispute, and Credit Management
Let our team handle billing inquiries, manage disputes, and secure credits as needed.
Ongoing Optimisation Recommendations
Get regular insights into usage vs. purpose to identify opportunities for further cost efficiency.
A Service Designed for You — Directly or Through Our Channel Partners
Whether you’re a direct customer or working with one of our trusted channel partners, our managed service is crafted to provide value at every level, helping you better understand, manage, and reduce your telecom expenses.
Discover how our Managed Service can help your organization achieve greater visibility, control, and savings on telecom costs. Contact us today or talk to your MSP to learn more about our bespoke service packages and start maximising the value of your telecom spend.
Frequently asked questions
Where can I subscribe to your newsletter?
We often send out our newsletter with news and great offers. We will never disclose your data to third parties and you can unsubscribe from the newsletter at any time.
Can I order a free copy of magazine to sample?
Unfortunately, we’re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the magazine’s publisher directly to ask if they can send you a free copy.
Where on your website can I open a customer account?
You can create a new account at the end of the order process or on the following page. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.
Do I need to create an account to make an order?
No, you don’t have to create an account. But there are a few advantages if you create an account.
- You never have to enter your billing and shipping address again
- Find all of your orders, subscriptions and addresses in your account
- Download invoices of your orders
Do you also have a physical store?
No, we don’t have a physical store location at the moment. We accept only orders through our online shop and we’re shipping all orders with the Swiss Post Service. Please visit our shipping section for more details.
From time to time you will find us at design fairs and popup markets in Switzerland. Subscribe to our newsletter and you’ll receive the latest news.